FAQs
See our frequently asked questionsQ: What products do you manufacture in?
A: We specialise in Aluminium made products.
Aluminium doesn’t rust unlike wrought iron and steel that is non galvanised or has exposed welding. Aluminium is the preferred metal in coastal situations.
Q: Do you make wood Gates/Fencing?
A: We do not work with wood at all. We manufacture aluminium Gate Frames where you can add the wood in yourself. See Gate Frames in our Gates section.
Q: I have unique ideas for my Gates/Fencing, can you handle variations?
A: Yes we can! We love a challenge! If you can imagine it, we want to make it!
Q: What type of hardware do you use on your standard gates?
A: We use cast aluminium Hinges and Gudgeons made here at the Mount or D & D Technologies Truclose Hinges and Lock Latches.
Q: What if my existing wood fence is leaning onto our new gate recently installed by you and it no longer closes properly?
A: Our quote does not cover fencing that we have not installed, and as we concrete in our posts or concrete bolt them to concrete paths, we cannot be held liable if your existing fencing is leaning on your new gate. We would recommend you get your fencing contractor to fix this issue for you.
Q: Will the powder coat match my fence, house colour, joinery etc?
A: Yes our powder coaters use the Dulux Powder Coating range and it can be used to match to existing products. If you wish to choose from the Duratec, Kinetic and Electro range they are approximately 25% more expensive than the standard Duralloy or Mannex ranges.
Q: Do you repair gates?
A: If it is made of aluminium we can repair it. We will give you a quote first as it may cost more than you are expecting or it may not be worth repairing. Sometimes it is more cost effective to replace it with a new gate.
We do have a minimum charge for a gate repair.
Q: We already have wooden posts, why would you put aluminium posts in your gate estimate/quote?
A: We are finding more and more the integrity of our gates are being compromised by existing wood fencing and in order to prevent this, we concrete in aluminium posts separate from existing fence lines.
Q: Do you manufacture Gates/Fencing and freight them out of Tauranga ie: New Plymouth, Taupo?
A: No, unfortunately the cost of packaging and freight far outweighs any savings you might make by choosing to have us make your items, however if you are in the Bay of Plenty, Waikato, Coromandel areas we can “Supply Only” with pickup from our workshop at Mount Maunganui.
Q: How long will it take to manufacture and install my gates or fencing?
A: Once you have accepted our quote by paying a 50% deposit, we usually allow 4-5 weeks for manufacture, powder coating and installation. However due to COVID 19 this is now pushing out to 8-10 weeks due to the amount of work we currently have on.
Q: Why won’t you start without a 50% deposit even though I have said I want to go ahead?
A: Once you have paid the 50% deposit, that indicates to us you are serious and want to move forward. If you do not pay the deposit, please do not be disappointed to hear we have not begun manufacturing your items.
Q: Does it take longer to manufacture over the Christmas/New Year period?
A: Yes it does, our powder coaters stop accepting new work anywhere from early to midway through December so they can clear the backlog. Also from October we start into the Christmas rush and our time frames can push out to 10-12 weeks with the high volume of work that comes in.
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